Dangers of shopping on non https websites

We wanted to highlight the dangers of shopping on non secure- non https websites.

We wanted to highlight the dangers of shopping on non secure- non https websitesWebsite Design Cheltenham was amazed to come across an otherwise reputable site that didn’t encrypt it’s potential customers’ details.

With cyber hacking happening on a daily basis with the likes of Talk Talk, JP Morgan and Wetherspoons all being victims of abuse we thought that every company with a website was taking it’s customers’ data securely.

Not only is this a moral requirement- it is a legal requirement here in the United Kingdom. You could be liable for a fine by the Data Comissioner to the tune of £500,000. How happy is that at Christmas time?

Things to look for in a secure website

When visiting a website that asks for sensitive information such as credit card numbers or passwords,  is verifying that any information you enter on this site is transmitted and stored properly. Once your information is entered online, it is transmitted as plain text for anyone to intercept. To avoid this, make sure that the website is encrypted over a secure connection.

  • HTTPS

One such sign to look for is in the URL of the website. A secure website’s URL should begin with “https” rather than “http”. The “s” at the end of “http” stands for secure and is using an SSL (Secure Sockets Layer) connection. Your information will be encrypted before being sent to a server.

  • THE LOCK ICON

Another sign to look for is the “Lock” icon that is displayed somewhere in the window of your web browser- usually by the URL in your browser.

  • GREEN ADDRESS BAR

Some SSL certificates also activate the green address bar – a visual reminder about an especially secure connection.

A recent survey shows that while some people don’t necessarily know which security signs to look out for, nearly all associate the green address bar with a secure connection.

In fact, 85% of web users state they wouldn’t buy through a website where they weren’t certain their data was being transferred securely.

This illustrates how important it is to have clear and visible security settings so customers will click the “Buy Now” button with confidence.

So, if you want to increase your non secure website’s sales by 600% then please contact us NOW or ring us on 01242 521967 now to see how we can help you to make money as well!
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Black Friday- top tips for safer online buying

Website Design in Cheltenham’s guide to the phrenetic world of Black Friday- and our top tips for safer online buying.

Website Design in Cheltenham's guide to the phrenetic world of Black Friday- and our top tips for safer online buyingBlack Friday is a shopping event on the Friday after Thanksgiving, which falls on the fourth Thursday of Novembe and it has traditionally been the day that kicks off the festive shopping season.

The Monday following Thanksgiving is also known as Cyber Monday, as data shows it is the biggest online retail day of the year with online sales of £810 million in the UK in 2014. The deals are also not limited to just these 2 days, you should see a raft of great deals throughout November and December.

Here are our top tips to help you stay safe when shopping online this Christmas.

1. Check to see if the company is reputable

So you have found the product you want at a great price, but you have never heard of the retailer, how do you know they are all they are cracked up to be?

Always check that the company is reputable, this can be done fairly simply starting by looking for the obvious signs: check that the company is displaying a UK based address and telephone number on their website, that they have a number of contact avenues over and above an email address or contact form.

You could also take their limited company number and check it is still active on the companies register, this will also tell you how long they have been trading and what other company names they have used previously.

Make sure you feel confident they are who they say they are, if you are not sure – look elsewhere.

2. Read online reviews

Sites such as SafeBuy are dedicated review sites as well as Trustpilot, Reevoo, and Review Centre will enable you to see what other people are saying about the retailer you are thinking of using.

Average ratings are useful in that if they have a high rating with a large number of reviews, then they should be a reputable online retailer.

Sometimes poor ratings are generated by things such as slow delivery times. Check the website is upfront about slow delivery if this is the case. But if the reviews cite problems such as unresponsive customer service or poor quality items then you should think about avoiding those retailers and taking your money elsewhere.

3. Check that the checkout is secure

This is one of the most important things to look out for- is the connection secure?

When buying online, you want to know that your transaction is going to be handled securely, there are a number of things to do here:

The first thing to check is that the checkout process is secured by SSL. You can do this by looking at your browsers address bar and look for the padlock icon, also check that the address begins with https://. This means that the communication between you and the website is secure.

Sometimes the payment page will be hosted somewhere else, such as Paypal, this is fine, just make sure that the page where you enter your personal details is secure as well as the payment page.

4. Protect your personal information

Giving online retailers your personal details is an inevitable part of online shopping, they need to know your email address to send you a copy of your invoice and keep you up to date with shipping etc. And of course they will need your address, otherwise they will not know where to send the items!

However- you also want to know that the retailer is going to look after your data once they have it, be sure to scroll to the bottom of the homepage, and see what assurances they give you about protection of customers through their shopping experience, be that external review site, money back guarantees, or data protection statements.

Always review their privacy policy, look out for information about how your data is stored, and who they will share your data with. If you do not like what they will do with it or the information is absent, look elsewhere.

5. Know your online rights when buying

The law has recently been updated when it comes to your consumer rights, it is now covered under the Consumer Rights Act 2015, and came into force on October 1st 2015. It replaced the Sales of Goods Act 1979.

Make sure the goods that arrive are as described, if the website description is different to what you received or the quality is not satisfactory, you are entitled to a full refund. The goods should be fit for purpose and last a reasonable length of time.

If something is faulty, you are entitled to a full refund within 30 days, after this your rights become more limited, such as being able to ask for repair, replacement, or partial refund.

6. Extra protection from your credit card in the UK

Section 75 of the Consumer Credit Act 1974 states that a credit provider must take the same responsibility as a retailer if things go wrong. This protection covers most purchases that are between £100 and £30,000 and means that if for example, the company that you bought something off went into liquidation before you received your goods, you can claim the money back from your credit provider.

This protection covers credit cards, store cards, store instalment credit and some car finance agreements where a single item is between those values. As an added bonus, even if you just pay for part of the item on credit, you are still protected for the full value of the item.

So if you are making any big purchases this Christmas, make sure some or all of it is paid for on credit.

Hopefully this will help you to keep safe online. Good Luck!

Website Design Cheltenham updates ARG site

Website Design in Cheltenham has updated the ARG site.

Website Design in Cheltenham has updated the ARG site
Longstanding client ARG Networks asked Website Design Cheltenham to update thier WordPress website.

Last year we completely rebuilt the site and updated it from a Joomla environment to a WordPress format. This enabled us to be able to improve not only it’s search engine optimisation- but also included making it responsive so that it can be seen properly on computers, notepads and smart phones.

Also- and most importantly for a technology company, we were able to improve it’s security and robustness.

As the world moves on, so ARG asked us to update some of the content, optimisation, layout and navigation. Which were delighted to do.

ARG were founded in 1974 and operates from modern premises in Cirencester, Gloucestershire. The wide range of products that they offer today are based on thire strong technical background in the Telecoms and Broadcast industries.

ARG have built a reputation for reliability and thier customers trust their equipment with their safety and their assets. ARG are proud of thier heritage, and constantly update thier products to continue providing cost effective solutions.

Which is why they asked us to help them maintain thier online presence.

So, if you want help with maintaining your website and improving your global business’s processes and sales- please contact us now or ring us on 01242 521967 now to see how we can help you to make money as well!
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Website Design Cheltenham crafts new Craft Tex site

Website Design Cheltenham has been asked to craft a new site for Craft Tex.

Website Design Cheltenham crafts new Craft Tex siteThe Website Design in Cheltenham team are delighted to have been asked by the award winning Floortex group of companies to create a global Craft Tex group of websites to help them develop and sell their trademark pending Bubbalux crafting products.

We have been working with Floortex for over a decade on a number of projects and websites so this new business opportunity is a great example of a happy client asking us to help them with yet another project.

Craft Tex’s Bubbalux is a totally new, unique and highly versatile range of craft boards ideally suited to a wide range of craft & hobby and model making activities.

Everyone will love creating with this multi-purpose craft board which is now available in a wide range of bright, vibrant colours.

Manufactured in the UK from specially formulated foam PVC this unique material is completely safe and non-toxic.

The colour runs all the way through the material for perfect colour match edging. It’s really easy to work with and can be cut, die-cut, embossed, routered, glued, bonded, painted and decorated. It can also be heat bent to shape!

With Bubbalux Ultimate Craft Board the creative options are endless!!

The websites will all be search engine optimised and responsive so that all sizes of screens will be able to see the content.

Initially the sites will be informative with social media multi media interactive elements- with the aim of developing them in the future to become multi language sales transactional once business taxation and distribution issues are completed.

So, if you want help with building your websites and improving your global business’s processes and sales- please contact us now or ring us on 01242 521967 now to see how we can help you to make money as well!
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Website Design Cheltenham helps client win Queens Award

Website Design Cheltenham is delighted to have helped one of our clients- Floortex to win a Queens Award for Innovation.

Website Design Cheltenham helps client win Queens Award

On the Queen’s birthday- Tuesday 21st April Floortex were named as winners of the Queen’s Award for Enterprise – the UK’s highest accolade for business success.

Floortex received their Award for International Trade as a result of outstanding overseas sales growth over the last three years equating to an increase of 53%.

Floortex export to over 30 other countries worldwide including Canada, Australia, Russia, Japan and throughout the Middle East.

A bespoke logistics operations in both Europe and North America, exceptional customer services and a dedicated sales and marketing team, has given Floortex a totally unique market position.

Which is where Website Design Cheltenham comes in to the ecommerce equation.

We have been helping Floortex with a number of websites for nearly ten years- from the design, creation, implimentation, search engine optimisation, ongoing marketing and ecommerce processes.

As a result Flooretex have been selling $200,000 dollars worth of floor protection products every month just in the USA alone.

Steve Bull, CEO and owner of Floortex stated “As a UK Company being selected for The Queens Award for Enterprise is one of the greatest honours achievable. We are all so proud and excited to gain this recognition and it’s testament to the huge effort put in by the whole team since we started in 2002. An award of this stature will only spur us on even more to further consolidate our position as the Global Leader in Chair mat and surface protection innovation and continue to develop our Global Presence.”

We will be using the Queens Award logo on future marketing and promotional materials and believe this will further fuel our continued sales growth and market share for many years to come!

So, if you want help with expanding your business into international export markets for attracting new customers and new business- please contact us now or ring us on 01242 521967 now to see how we can help you to make money as well!

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